Disneyland

Disney as a concept is synonymous with client service. The footslog includes all employees at Disneyland and every stray member is on the job(p) as part of a team up, which serves to internal as tumefy as external customers. Types of Customers Internal customers The internal customer at Disneyland reanimate genus Paris is the cast member. All cast members work in teams, which form part of an organisation. .ie. Disney serves its internal customers promptly through procreation using their own training unveiling on lay Disney University. External Customers The external customers of Disneyland Resort Paris come from many distinguishable markets. According to the Marketing theater director of Disneyland Paris, the resort attracts customers using assorted methods of dispersion impart, this channels argon: * Consumer direct * Tour operators * Groups * Businesses conventions * Retail make out (Travel agencies) During the convention at Disney, the marketing manager emphasised that Disney cannot affirm on a single distribution channel; indeed a thorough research is carried out when changes on the distribution channels occurs. This helps Disney to keep a healthy balance on the relative frequency and seasonality of each distribution channel used in wooden leg to make this research effective, Disney has a sales team in most countries in Europe.

For task 1 my team and I decided to produce a questionnaire in revise to diagnose the different customers of Disneyland Paris. We interviewed several hoi polloi during our stay in Disneyland Resort Paris. The questionnaire and t he results are as follows. Questionnaire 1! . Age _________ We can encounter from the graph supra that 50% of the state who we interviewed are schoolgirlish adults. Because of the nature of the personal line of credit we can assume that most of these people have subaltern children. The remaining 50 % was divided as follows, 29% of the people that we interviewed where aged between... If you want to get a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper